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Contact
Send us a message
Ask about selling, buying bullion and coins, a trade account or an appointment. We reply by phone or email.
Send a message
Your message
Tell us what you would like to sell or buy, or what your question is. Add a phone number or an email address so we can reply.
Questions
Before you get in touch
What do I need to bring when I sell?
Photo ID, such as a passport or driving licence, and proof of address, such as a recent bill or bank statement.
How do you work out what to pay?
We test each item to find its purity, weigh it, and work out how much pure metal it contains. We then pay our rate of that day’s spot price for the metal. The calculator uses the same method, so its estimate matches the offer when the purity and weight match.
Can I sell by post?
Yes. Ask for a postal pack on the Sell to us page. Send the items in it, and we contact you with an offer once they are tested.
Can I pay for bullion online?
No. Send an enquiry from the product page and we reply to confirm the price and how to pay. You can then collect from the counter or ask about delivery.